Shipping Policy

Welcome to Hook & Ladder Wood Co. By using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully.

1. Use of Website

You agree to use our website for lawful purposes only. You may not use this site in a way that could damage, disable, or impair our services or interfere with another person’s use.

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2. Orders & Payments

All orders are subject to acceptance and availability. Prices are listed in [USD or your local currency] and may change at any time. We reserve the right to cancel any order due to pricing errors or suspected fraud.

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3. Product Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However, due to the handmade nature of our products, slight variations in color, grain, or finish may occur.

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4. Shipping & Delivery

Orders are processed in the order they are received. Custom or made-to-order items may have longer lead times, which will be communicated at the time of purchase. Hook & Ladder Wood Co. is not responsible for delays caused by shipping carriers.

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5. Intellectual Property

All content on our site—including logos, designs, text, and images—is the property of Hook & Ladder Wood Co. and may not be copied or used without written permission.

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6. Limitation of Liability

Hook & Ladder Wood Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

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7. Governing Law

These Terms are governed by the laws of the State of Arkansas, without regard to its conflict of law provisions.

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8. Contact Us

For questions regarding these Terms, please contact us.